Prefer to collect your order personally? We offer complimentary in-store pickup directly from our Voyageur 1976 boutique.

Once your order is ready for collection, you will receive a pickup confirmation by email. Please wait for this notification before visiting our boutique.

Wherever your next journey takes you, we're here to help get your travel essentials to your doorstep.

Sometimes a product may not be exactly what you expected. Our return policy gives you options depending on when your request is submitted.

Return Eligibility Requirements

To qualify for a voluntary return or exchange, the following conditions must be met:

• Products must be unused and in their original condition.
• All original tags, accessories, and packaging must be included.
• Proof of purchase or an order confirmation is required.
• The request must be submitted within the applicable return period.
• Exchanges are subject to product availability.

Promotional & Final Sale Items

Promotional, clearance, and final sale items are excluded from our standard change-of-mind return and exchange policy unless otherwise specified. This does not affect any rights provided by applicable consumer protection laws.

If your order arrives damaged, defective, or contains an incorrect item, please contact our customer service team as soon as possible.

To help us review your request efficiently, please include:

• Your order number.
• A description of the issue.
• Photographs, where applicable.

Our team will assess the situation and provide an appropriate resolution, which may include a repair, replacement, or refund depending on the circumstances and applicable legal requirements.

Before sending any products back, please contact our customer service team to initiate your request.

• All voluntary return requests are subject to the eligibility requirements stated in this policy.
• Shipping and delivery estimates are subject to product availability and carrier operations.
• International customers should review their destination country's applicable customs regulations before ordering.
• Nothing in this policy limits or replaces customers' rights under applicable consumer protection laws, including legal warranties and applicable online purchase cancellation rights.